Privacy Policy

Contents

At Breezy Bills, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, web application, mobile applications, and related services (collectively, the “Services”).
By accessing or using Breezy Bills, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information to provide, improve, and secure our Services.

Information You Provide

When you create an account or use Breezy Bills, we may collect:
  • Name
  • Business name
  • Email address
  • Phone number
  • Billing information
  • Business address
  • Customer information you enter into the platform
  • Technician and employee information
  • Support requests and communications

Information Collected Automatically

When you use our Services, we may automatically collect:
  • IP address
  • Browser type
  • Device information
  • Operating system
  • Usage activity
  • Login history
  • Pages visited
  • Date and time of access
  • Crash reports and diagnostics

Mobile Application Information

When using the Breezy Bills mobile applications, we may collect:
  • Device information
  • Push notification preferences
  • GPS location (only when enabled)
  • Camera access (to capture job photos)
  • Photo library access
  • Files uploaded by users
Location data is only collected with your permission.

How We Use Your Information

We use your information to:
  • Provide and maintain our Services
  • Create and manage your account
  • Schedule and manage service jobs
  • Generate estimates and invoices
  • Process payments
  • Improve customer support
  • Send important service notifications
  • Monitor platform performance
  • Improve product features
  • Detect fraud and unauthorized activity
  • Comply with legal obligations

Customer Data

Businesses using Breezy Bills may store customer information within the platform, including:
  • Customer names
  • Contact information
  • Service addresses
  • Service history
  • Notes
  • Photos
  • Estimates
  • Invoices
  • Payment records
This information belongs to the business using Breezy Bills. We process this data solely to provide our Services.

Payments

Payment processing may be handled by trusted third-party payment providers.
Breezy Bills does not store complete credit card information on its servers.
Please review the privacy policies of any payment provider you use through our platform.

Cookies & Similar Technologies

We use cookies and similar technologies to:
  • Keep you signed in
  • Remember preferences
  • Improve website functionality
  • Measure website performance
  • Analyse platform usage
  • Enhance security
You can control cookies through your browser settings.

How We Share Information

We do not sell your personal information.
We may share information with:
  • Payment processors
  • Payment processors
  • Email service providers
  • Analytics providers
  • Customer support providers
  • Legal authorities when required by law
All third-party providers are required to protect your information.

Data Security

We implement appropriate technical and organizational security measures, including:
  • Data encryption
  • Secure cloud infrastructure
  • Role-based access controls
  • Regular security updates
  • Backup procedures
  • Monitoring for unauthorized access
While we strive to protect your information, no system can be guaranteed to be completely secure.

Data Retention

We retain information only for as long as necessary to:
  • Provide our Services
  • Meet contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce our agreements
When information is no longer required, it is securely deleted or anonymized.

Your Rights

Depending on your location, you may have the right to:
  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict certain processing
  • Object to certain processing
  • Request data portability
  • Withdraw consent where applicable
To exercise these rights, please contact us using the information below.

Children's Privacy

Breezy Bills is intended for business users and is not directed toward children under the age of 13 (or the applicable age in your jurisdiction).
We do not knowingly collect personal information from children.

International Data Transfers

Your information may be processed and stored in countries outside your country of residence.
Where required, we use appropriate safeguards to protect personal information during international transfers.

Third-Party Services

Our Services may integrate with third-party providers, such as payment gateways, mapping services, email providers, and other business tools.
Your use of those services may also be subject to their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
If we make material changes, we will update the “Last Updated” date and, where appropriate, notify users through the platform or by email.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us.